Command Palette

Search for a command to run...

Privacy Policy

Last Updated: September 10, 2025

1. About Wasmer

Wasmer operates as a cloud platform for deploying and scaling applications. Our Developer Experience Platform and Managed Infrastructure services enable Customers to build, deploy, preview, and collaborate on deployments globally via our edge network.

2. Applicability

This Privacy Policy ("Policy") describes Wasmer's practices for collecting, using, disclosing, and processing your information; it explains your rights; how to contact us; and how we protect your information when you:

  • Visit Wasmer's websites (e.g., wasmer.io, docs.wasmer.io) and affiliated platforms such as blogs, event registrations, forums, and social media.
  • Use or access our products, services, or related applications, including hosting, deployments, analytics, optimizations, domains, integrations, or marketing activities.
  • Participate in events, accelerators, learning portals, webinars, or similar marketing and community interactions.

This Policy does not apply to:

  • Personal information processed by Customers to provide services to their End Users. Customers are solely responsible for their compliance and for notifying their End Users.
  • Third-party products, services, or software integrated with Wasmer services. You should consult their respective privacy notices.
  • Job applicants. For details on that, please see our Job Applicant Privacy Notice.

3. Information We Collect

A. That You Provide Directly

We collect information when you interact with us, such as:

  • Contact Info: Name, email, phone number, location—when signing up or reaching out.
  • Professional Info: Company name, job title, industry.
  • Account Info: Email, phone, username, optional profile picture, and social media links.
  • Transactional Info: Payment data (e.g., hashed card info, billing address).
  • Domain Registration Info: Domain name and registrant contact (public per ICANN).
  • User Content: Code, text, files, images, recordings, Git data—everything you upload or provide ("Customer Content").
  • AI-related Info: Prompts, uploaded materials, generated outputs associated with our AI features.
  • Marketing Info: Communications, form entries, surveys, contact preferences.
  • Media: Photos, audio/video—for support or event recordings.
  • Support Info: Support chats, communications, logs, attachments.
  • Social Media Info: Interactions via social widgets.
  • Voluntary Info: Feedback, forum posts, community contributions.

B. From Third Parties

We may receive:

  • Organization Data: From referral partners, e.g., name, job title, company.
  • Transaction Data: From payment processors, such as fraud scores or failed payments.

C. From Customers

When interacting with Customer-hosted services, we may receive:

  • User Info: Names, emails, usernames of authorized users.
  • Traffic Data: IP addresses, geolocation (approximate), system configurations, logs, etc.
  • Responsibility: Customers are responsible for content sent over Wasmer and compliance with their policies.

D. Automatically Collected

We collect usage and device data including:

  • Usage Metrics: Page views, clicks, errors, timestamps, referrer and exit pages.
  • Device Details: Device type, OS, browser, screen size, ISP, network, language.
  • System Info: IP address, capacity, settings, logs.
  • Location: City and country by IP (not precise).
  • Telemetry: Aggregated, anonymized data.
  • API Events: Usage of our APIs or integrations.
  • Cookies & Tracking: Through cookies and similar tech (see our Cookie Policy).

4. How We Use Information

(Adapted purpose categories—e.g., to operate, improve Wasmer services; support analytics; marketing; security; legal compliance; aggregated trend analysis)

5. How We Retain Information

(Outline retention periods by category: e.g., account data until deletion, transactional data for billing purposes, logs for N days, aggregated analytics indefinitely)

6. How We Disclose Information

(Specify: to service providers, legal requests, affiliates, aggregated/de-identified form, with user consent, etc.)

7. How We Secure Information

Wasmer implements reasonable administrative, technical, and physical safeguards to protect your data, including encryption, access controls, regular audits, and monitoring. Customer Content is protected under a shared responsibility model—Customers remain responsible for secure configuration.

8. Third-Party Services

We may integrate or use third-party services (e.g., analytics, payment, hosting). Their privacy practices are separate; please review their policies before use.

9. International Transfers of Information

If your data is transferred outside your jurisdiction, we rely on lawful transfer mechanisms (standard contractual clauses, adequacy decisions, etc.).

10. Data Privacy Frameworks

We may comply with applicable frameworks (e.g., Privacy Shield frameworks, GDPR adequacy, etc.), as applicable.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict processing, object to processing, data portability, and lodge complaints with your supervisory authority.

12. Minimum Age

Our services are not directed to children under 16 (or your local age of consent). We do not knowingly collect data from minors without parental consent.

13. Changes to This Policy

We may update this Policy. Changes are effective when posted. We'll update the "[Last Updated]" date. Continued use of Wasmer services indicates acceptance of any changes.

14. Jurisdiction

Your legal rights and remedies may vary depending on your jurisdiction—e.g., U.S. vs. EEA/UK.

15. Contact Us

If you have questions or wish to exercise your rights:

  • Data Protection Officer (or equivalent): [privacy@wasmer.io or appropriate email]
  • Mailing Address (if applicable)